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Cookie Policy

Last updated: May 2026
 

1. Introduction

This Cookie Policy explains how Ateliers Matterne uses cookies and similar technologies on its website www.ateliersmatterne.be.

We aim to provide clear and transparent information about the cookies we use, why we use them, and how you can manage your preferences.

By using our website, you agree to the use of cookies as described in this Cookie Policy, unless you have refused or adjusted your cookie preferences through our cookie banner or your browser settings.
 

2. Who We Are

Ateliers Matterne specializes in custom solutions for staircases, attic staircases, garage doors, entrance doors, and related joinery and interior applications.

Website Owner: Ateliers MATTERNE BV

Address:
Rue Saint-Sulpice 1
B-1357 Hélécine
Belgium

Company Registration Number: BE0424894840

Email: info@ateliers-matterne.be

Website: www.ateliersmatterne.be
 

3. What Is a Cookie?

A cookie is a small text file stored on your computer, tablet, or smartphone when you visit a website.

Cookies may be used to:

  • Recognise your device or browser;

  • Remember your preferences, such as language or cookie settings;

  • Ensure the proper functioning and security of the website;

  • Analyse how the website is used;

  • Personalise content and advertisements based on your interests.

Cookies generally do not contain information that directly identifies you. However, certain cookies may be linked to personal data you voluntarily provide, for example through a contact form, quotation request, or appointment request.
 

4. Which Cookies Do We Use?

Our website may use different categories of cookies.

a. Essential Cookies

These cookies are strictly necessary for the proper operation of the website and cannot be disabled through our systems.

They are used, for example, to:

  • Load web pages correctly;

  • Maintain website security;

  • Remember your cookie preferences;

  • Ensure contact forms function properly;

  • Enable basic website functionality and user sessions.

Without these cookies, certain parts of the website may not function correctly.

b. Analytical and Statistical Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

  • Pages visited;

  • Duration of visits;

  • Click behaviour;

  • Devices and browsers used;

  • Overall website performance.

This information helps us improve our website, enhance usability, and better meet the needs of our visitors.

Depending on the technical configuration of the website, we may use services such as Google Analytics, Wix Analytics, or similar analytics tools.

c. Functional Cookies

Functional cookies improve your browsing experience.

They may be used to:

  • Remember your preferred language;

  • Store previously selected preferences;

  • Save display settings;

  • Provide a more personalised and user-friendly experience.

d. Marketing and Advertising Cookies

Marketing cookies may be placed by Ateliers Matterne or by third-party advertising partners.

They may be used to:

  • Measure the effectiveness of advertising campaigns;

  • Display relevant advertisements;

  • Analyse interest in particular products or services;

  • Re-engage visitors through remarketing campaigns.

Possible partners include Meta (Facebook and Instagram), Google Ads, YouTube, and other advertising platforms.

These cookies are only placed with your consent, unless otherwise permitted by law.
 

5. Managing Your Consent

When you first visit our website, you will be presented with a cookie banner.

You can choose to:

  • Accept all cookies;

  • Reject non-essential cookies;

  • Customise your cookie preferences.

You may change or withdraw your consent at any time through the "Cookie Settings", "Manage Cookies", or similar link available on our website.

Withdrawing your consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.
 

6. Managing or Deleting Cookies Through Your Browser

You can also manage cookies through your browser settings.

Most browsers allow you to:

  • Block cookies;

  • Delete cookies;

  • Receive a warning before cookies are placed;

  • Allow or block cookies from specific websites.

For more information, please consult your browser's help pages:

  • Google Chrome

  • Apple Safari

  • Mozilla Firefox

  • Microsoft Edge

Please note that disabling certain cookies may affect the functionality of our website. Some features, including contact forms, saved preferences, or secure areas, may not function correctly.
 

7. Cookie Retention Period

The retention period depends on the type of cookie.

Session cookies are automatically deleted when you close your browser.

Persistent cookies remain on your device until they expire or until you delete them through your browser settings.

Non-essential cookies are retained only for as long as necessary and in accordance with applicable legal requirements, unless a longer retention period is technically or legally required.
 

8. Third-Party Cookies

Certain cookies may be placed by third-party services integrated into our website.

These may include:

  • Google;

  • Meta (Facebook and Instagram);

  • YouTube;

  • Wix or another website provider;

  • Analytics or advertising platforms;

  • Embedded maps, videos, or online forms.

These third parties may process your personal data in accordance with their own Privacy Policies and Cookie Policies.

Ateliers Matterne does not always have full control over the cookies placed by these third parties.

We therefore recommend consulting their respective privacy and cookie policies.
 

9. Your Rights Under the GDPR

Where cookies process personal data, you have rights under the General Data Protection Regulation (GDPR).

These include the right to:

  • Access your personal data;

  • Request correction of inaccurate information;

  • Request deletion of your personal data where legally permitted;

  • Request restriction of processing;

  • Object to certain processing activities;

  • Withdraw your consent for non-essential cookies at any time.

If you have any questions regarding your rights or this Cookie Policy, please contact us:

Email: info@ateliersmatterne.be

Address:
Ateliers MATTERNE BV
Rue Saint-Sulpice 1
B-1357 Hélécine
Belgium
 

10. Changes to This Cookie Policy

Ateliers Matterne reserves the right to amend this Cookie Policy at any time.

Changes may become necessary due to:

  • Updates to the website;

  • The introduction of new cookies or technologies;

  • Changes in applicable legislation;

  • Guidance issued by supervisory authorities.

The most recent version of this Cookie Policy will always be available on our website.



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